This app can be your first choice when those programs run into trouble. Given that the app is both free and an official Microsoft product, there is really no reason for a person with Office, Microsoft 365, or Outlook not to have the Microsoft Support and Recovery Assistant. In all cases, Microsofts official technical support recommends deleting applications using the official Office removal utility from Microsoft - Microsoft. When it does so, the fixes are logged for reference. Provides automatic fixesĪlthough the primary purpose of the app is to suggest solutions, it will also offer automatic fixes for many problems. Download the Support and Recovery Assistant for Office 365 Did this not solve your problem Try browsing the common issues and error messages listed on the Microsoft troubleshoot page. Simply download and install it on your computer. The length of time required to carry out a full test will vary depending on the situation, but it is possible that you will be left waiting for a few hours before the job is finished. The recovery assistant runs several tests to find out what is wrong. ![]() The app can be run without a Microsoft account, although it will require an Internet connection to function. ![]() Requires time and Internet, but not an account All of these errors are recognized by the app. ![]() Alternatively, you might find yourself unable to sync files with OneDrive, or access Outlook's Teams Meeting add-on. Perhaps you are having trouble activating Office or cannot get Outlook to start. The Microsoft Support and Recovery Assistant is capable of identifying many different problems.
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